Accessibility



We were honored to recieve the 2015 “Mattie Letham Community Leadership Excellence Award” from Aurora of Central New York for excellence in accessibility programing. This award is given to organizations who make outstanding contributions toward promoting independence and opportunity for people with sensory loss. Read More

Syracuse Stage is committed to making the theatre experience accessible to all by providing the following accommodations: ASL Interpretation, Audio Description, Audio Enhancement, Open Captioning, and Wheelchair Accessibility. For more information about these programs, please see below.

As a reminder, Syracuse Stage offers infrared hearing devices at all performances, for patrons with up to 70% hearing loss, and headsets can be reserved free of charge through the Box Office (315-443-3275) or at the Coat Room before curtain.

ASL Interpreted Performance Series:

An American Sign Language-Interpreted performance is offered for every production. For the most advantageous viewing, be sure to mention your interest in sign-interpretation when reserving tickets. Dates:

The Three Musketeers: Saturday, September 30 at 3 PM
The Curious Incident of the Dog in the Night-Time: Saturday, November 4 at 3 PM
The Wizard of Oz: Saturday, December 9 at 3 PM
Next to Normal: Saturday, February 3 at 3 PM
A Raisin in the Sun: Saturday, March 3 at 3 PM
The Magic Play: Saturday, May 5 at 3 PM

Audio Description:

Audio Description is available upon request for a matinee performance of every production. A live narrator audio-describes for patrons who are blind or visually impaired. A pre-performance description of sets and costumes begins 30 minutes prior to curtain, and visual details are verbalized during the performance. To schedule an audio description please contact Joseph Whelan at 315-443-9839. When ordering tickets through the Box Office (315-443-3275) be sure to reserve a headset (at no extra cost). Requests must be made prior to the opening night performance of the show in order to allow for sufficient preparation time (typically 20 – 30 hours per show). Audio descriptions will usually be scheduled for the last Saturday matinee (3 PM) performance of a show, however, it may be possible to accommodate alternate dates.

The Three Musketeers: Saturday, October 7 at 3 PM
The Curious Incident of the Dog in the Night-Time: Saturday, November 11 at 3 PM
The Wizard of Oz: Saturday, December 9 at 3 PM
Next to Normal: Saturday, February 10 at 3 PM
A Raisin in the Sun: Saturday, March 10 at 3 PM
The Magic Play: Saturday, May 12 at 3 PM

Audio Enhancement:

Syracuse Stage offers an infrared hearing system for patrons with up to 70% hearing loss. Headsets can be reserved free of charge through the Box Office (315-443-3275) or at the Coat Room before curtain.

Open Captioning:

Open Captioning is provided for two matinee performances of every production. A small screen, placed to the side of the stage, displays text corresponding to the play's dialogue and other sounds. Open Captioning can be viewed from most seats in the theatre. However, for the most advantageous viewing, please contact the Box Office.

The Three Musketeers: Wednesday, September 27 at 2 PM & Sunday, October 8 at 2 PM
The Curious Incident of the Dog in the Night-Time: Wednesday, November 1 at 2 PM & Sunday, November 12 at 2 PM 
The Wizard of Oz: Wednesday, December 6 at 2 PM & Sunday, December 17 at 2 PM
Next to Normal: Wednesday, January 31 at 2 PM & Sunday, February 11 at 2 PM
A Raisin in the Sun: Wednesday, February 28 at 2 PM & Sunday, March 11 at 2 PM
The Magic Play: Wednesday, May 2 at 2 PM & Sunday, May 13 at 2 PM

Wheelchair Accessibility:

Syracuse Stage is wheelchair accessible. Please call the Box Office at 315-443-3275 to arrange wheelchair seating.

Sensory Friendly Performance of The Wizard of Oz:

A judgement-free theatre experience for families with members on the Autism spectrum or with any sensory sensitivities.
Date To Be Announced
 
All tickets are $25 and include a 100% refund right up to the start of the show. 
Tickets can be purchased in person at the Box Office or by phone at 315-443-3275.
 
Special accommodations in this performance include:
•    Lower sound levels, especially for loud or startling noises
•    Reduced stage lighting
•    Increased lighting in the theatre to allow easier movement if necessary
•    Preparatory materials provided to parents and children before the show so families know what to expect, from the
     box office to the seats to what costumes may be seen
•    Use of iPads or smart phones if being used as a child's communication device
•    Designated rooms outside the theatre for those who may be overwhelmed and need a minute self-regulate
•    Specially trained ushers, staff and volunteers

For more information on the sensory friendly performance, contact Kate Laissle, assistant director of education, at 315-442-7755 or kmlaissl@syr.edu.


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