We were honored to recieve the 2015 “Mattie Letham Community Leadership Excellence Award” from Aurora of Central New York for excellence in accessibility programing. This award is given to organizations who make outstanding contributions toward promoting independence and opportunity for people with sensory loss. Read More
Syracuse Stage is committed to making the theatre experience accessible to all by providing the following accommodations: ASL Interpretation, Audio Description, Audio Enhancement, Open Captioning, and Wheelchair Accessibility. For more information about these programs, please see below.
As a reminder, Syracuse Stage offers infrared hearing devices at all performances, for patrons with up to 70% hearing loss, and headsets can be reserved free of charge through the Box Office (315-443-3275) or at the Coat Room before curtain.
ASL Interpreted Performance Series:
An American Sign Language-Interpreted performance is offered for every production. For the most advantageous viewing, be sure to mention your interest in sign-interpretation when reserving tickets. Dates:
Audio Description is available upon request for a matinee performance of every production. A live narrator audio-describes for patrons who are blind or visually impaired. A pre-performance description of sets and costumes begins 30 minutes prior to curtain, and visual details are verbalized during the performance. To schedule an audio description please contact Joseph Whelan at 315-443-9839. When ordering tickets through the Box Office (315-443-3275) be sure to reserve a headset (at no extra cost). Requests must be made prior to the opening night performance of the show in order to allow for sufficient preparation time (typically 20 – 30 hours per show). Audio descriptions will usually be scheduled for the last Saturday matinee (3 PM) performance of a show, however, it may be possible to accommodate alternate dates.
Sensory Friendly Performance of Mary Poppins:
- Lower sound levels, especially for loud or startling noises
- Reduced stage lighting
- Increased lighting in the theatre to allow easier movement if necessary
- Preparatory materials provided to parents and children before the show so families know what to expect, from the box office to the seats to what costumes may be seen
- Use of iPads or smart phones if being used as a child's communication device
- Designated rooms outside the theatre for those who may be overwhelmed and need a minute self-regulate
- Specially trained ushers, staff and volunteers
For more information on the sensory friendly performance, contact Kate Laissle, assistant director of education, at 315-442-7755 or email@example.com.